Returns & Exchanges
With our 100% Customer Service Satisfaction Guarantee, you may return any item within 30 days of delivery with no restocking fee. To make a return, simply send the item back to us at:
Returns: Best of Nature
22 Meridian Road, Suite 3
Eatontown, NJ 07724
Please include your name and order number with the shipment.
- Shipping Costs: All shipping charges for returns are the responsibility of the customer. We recommend insuring your package and keeping the receipt in case of loss or damage.
- Exchanges: If you’d like an exchange, we’ll adjust your account for any price difference and ship the new item via your preferred method once the original is received and verified.
Refunds
Once your return is received and confirmed in new or like-new condition (including original packaging), we will issue your refund via your original payment method unless otherwise specified. For cash (in-store), check, or money order payments, a refund check will be mailed.
Non-Returnable Items
We cannot accept returns on opened products, such as oils, lotions, creams, custom-order products, or personal care items.
Defective or Damaged Products
If you receive a defective or damaged item, we’ll replace or repair it at no additional cost within 30 days of receiving your order. For damaged or mis-shipped items, Best of Nature will also cover return shipping costs.